Verbal Intonation Refers To How Loud The Speaker Speaks | T&F

This statement is false as Verbal Intonation (VI) is not limited to volume of voice but it also includes the tone and pitch of voice of the speaker. The speaker gives emphasis in his speech’s words to convey the meaning of message effectively to the target audience. For example, when manager says in his meeting with members In Shaa Allah, Surely, we meet tomorrow at 9:00 AM, then, he emphasis the importance of tomorrow meeting through intonation that we will try our best to reach at 9:00 AM for meeting if there is a Will of Allah (God).

Advantages of Verbal Intonation

Verbal intonation is a form of verbal communication and it has following advantages:

1. Successful Job Careers

A person with lower-pitched voices in call center job tend to be more successful in making contacting, engaging and making sales than a higher-pitched voices. If an employee speaks more politely when dealing with customers such as in answering their questions and solving their problems, then the more he will convince and satisfy the customers, the better for the organization and him to persuade the customers and having a strong and long relationship with customers so that they become loyal to the organization. Such organizations increase their sales and successfully compete in the market as major segmentation of the customers are satisfied with such effective communication network of the organization who speaks well due to excellent voice tones during calls.

2. Ways To Express Emotions

Verbal intonation expresses a person’s emotions i.e., whether he is happy, sad, anger, surprise, etc., For example, the employees can express their feelings in front of management if they are disagreed with a particular decision of the management and can get their rights if the management admit that this is wrong decision.

If someone in the group disagrees with the decision argue for adjustments, then he can say that “It is a Good Decision but I have some reservations pointed out to be noted”. So, he emphasis on the words “but”, “reservations” and “pointed out to be noted”, in order to change the decision.

In case of excitement and happiness, the greetings words such as Allah (God) Will Bless You”, We Are Happy For Your Performance” are used to make happy and to help in build strong coordination among group or team members to achieve common goals.

In case of anger and frustration, the manager uses negative words to show his dissatisfaction about the poor performance by saying “The company’s management decided to remove those members from the team who show below average performance”.

3. Motivation

A manager motivates his team members by delivering powerful words speech. He may speak words like “Don’t Mind”, “Try Try Again”, etc., to encourage and, motivate them and stimulate their performances to achieve organizational objectives & goals.

4. Represents Confidence Level

If a manager has confidence, then he is able to pronounce words well, express his feelings well, emphasizes on words during his speech in front of audience. In this way business messages convey to the audience effectively and they understand what was said in the speech.