Which Of The Following Are The Roles Of Top-Level Managers? (Choose All That Apply)

The correct choices of this multiple choice question (mcq) are A, B and C, as top-level managers or upper-level managers are the overall management of an organization. They make decisions at corporate level. They make big decisions to address the challenges and solve the problems on time. They make overall strategies for the whole organization by making planning, organizing, leading and controlling the activities of the organization as a whole. They set targets and compare the actual results with the set targets. If successful, then the plans work well otherwise, they make changes in the set plans, if necessary, in order to accomplish organizational goals. They solve the problems to address the issues at corporate level. They make corrections, if required, to get better results and gain success in achieving organizational objectives and goals. They give guidance and direction to middle-line and lower-line-management to work together to get common goals. They make vision and set goals to achieve organizational objectives. They establish links of the organization with the outsiders including individuals and organizations. They build partnership and create networks with other organizations to achieve organizational goals.

The Option D is incorrect choice, as the top-level mangers delegate the authority to front-line managers to supervise the activities of lower-level employees in the organization. Now at upper-level, their responsibilities shifted towards high level i.e., to oversee strategies in a broader way and implement these strategies from the lower and middle-level managers by setting small specific goals. For example, if the sales strategy is to increase sales upto 50%, then top management make plans and set goals such as announcing increment, bonuses, increase in commission will be given to those managers, working at bottom-level management, who made sales in the south region. They encourage and motivate them to implement such plans and strategies set by top-management.