Skills Pertaining To The Ability To Identify And Resolve Problems For The Benefit Of The Organization And Its Members Are Called ______ Skills.

Skills Pertaining To The Ability To Identify And Resolve Problems For The Benefit Of The Organization And Its Members Are Called ______ Skills. A. frontline B. conceptual and decision C. technical D. interpersonal and communication

Answer of MCQ | How Conceptual And Decision Skills Work In An Organization

The correct option of this multiple choice question (mcq) is (B) as Conceptual Skills and decisions skills are related to the identification of problems, finding the best solution available to address these issues and implement the best chosen idea to get the desired outcome. In case of crisis, these skills plays an important role as now the manager has to make big decisions to address the root causes of issues, choose the best solution for it and finally implement the plan. For example, if the revenues of company is declining day by day then the manager must identify the root causes of this problem i.e., sales decreases due to lower quality of products or services, customer dissatisfactions, failing to meet market demand, etc., Now, after the identification of problems, now it is the time to choose the best solutions for these problems i.e., improve the quality of products or services by hiring professionals and trained employees who maintain the quality of product or service, customers dissatisfactions can be solved with the fast delivery of quality products or services at their doorsteps, increasing the supply of products or services locally to meet market demand. Now, the final step is to implement the plans from the available resources to get desired outcomes.

Identification of Problems And Their Suggestions & Solutions

For the identification of root causes of problems, the manager makes analysis through different sources such as meeting with top management about getting ideas to find problems and their suggestions, by getting feedback from lower management, discussion with middle management, customers’ surveys, using of reliable and authentic reports to gather information, etc. A manager may also use his own experiences to identify the main causes of a particular problem, previously, he dealt with in his career and then solve the problems by implementing the strategies.

The options A, C and D are incorrect as these are not related to these kinds of skills; a manager has working in an organization.

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