Which Type Of Skill Is Of High Importance At Every Level Of Management?

What Are Interpersonal Skills (IS) | Answer of MCQ

Interpersonal skills mean how to interact, communicate and work effectively with people working in an organization.

The correct option of multiple choice question is (A), as Interpersonal skills (one of the managerial skills) are important throughout the career of a manager at every level / hierarchy of management whether it is a lower-level, middle-level of top-level. As the manager has to interact with coworkers, subordinates, seniors and top management. A manager needs to build a good relationship and coordination with them to perform the working tasks in order to accomplish organizational objectives & goals. By creating coordination among them, everyone in team wok collectively to perform effectively various jobs tasks which required combined efforts from every team member to achieve common goals.

Qualities of Manages Having Interpersonal Skills

(i) He also leads and motivates them to work efficiently and effectively by his actions, i.e., when he is punctual and performed his duties with full commitment, then the subordinates and colleagues will also follow him. He encourages them for what they did well in their working tasks and don’t discourage them for what they did wrong and not perform upto the mark at this time. Instead, he guides, advises and gives direction to perform well on the next time in order to boost their confidence levels and stimulate high performance on the next time. If they have some suggestions about managing a job task, then the manager, being a leader, listen to them patiently and makes changes, if need.

(ii) How well he communicates with his team members and staff to convey business message is important for every level of manager working in organization? He should convey his concisely and clearly so that the recipient can easily understand his message and perform accordingly.

(iii) He also knows how to work well with individuals, groups and teams in an organization. Work as a unit to achieve common goals is important for a manager. Creating good relationship with team members is compulsory for getting collective work efforts.

Incorrect Choices of MCQ

The options B, C and D are incorrect choices here. Eventhough, Conceptual, Decision and Technical skills are important for a manager yet these are not important at every level of management i.e. conceptual is of high importance at top-level but not at lower-level. Technical is very important at lower-level but less in top-level. Decision skill has more importance at top-level because of greater responsibility at top-level and less at lower-level of management.