In The Context Of Managerial Roles, Which Of The Following Is A Difference Between The Disseminator Role And The Spokesperson Role? (Check All That Apply.)

In The Context Of Managerial Roles, Which Of The Following Is A Difference Between The Disseminator Role And The Spokesperson Role? (Check All That Apply.) A. Information Sharing B. Decision Making C. Leadership Style D. Conflict Resolution E. In the disseminator role, managers decide who gets what resources and in what amounts, whereas in the spokesperson role, managers negotiate schedules, projects, goals, outcomes, resources, and employee raises. F. In the disseminator role, managers perform ceremonial duties such as greeting company visitors, whereas in the spokesperson role, managers motivate workers to accomplish organizational goals. G. Managers in the disseminator role receive plenty of unsolicited information because of their vast personal contacts, whereas managers in the spokesperson role scan their immediate environment to seek valuable information. H. Managers in the disseminator role distribute information to employees inside the company, whereas managers in the spokesperson role share information with people outside their departments or companies.

Answer Of MCQ | Disseminator Role And The Spokesperson Role Of Managers

The correct options of this multiple choice question (mcq) are A and H, as the main or primary difference between Disseminator Role (DR) and Spokesperson Role (PR) is that in disseminator role, the manager shares information about internal processes within the department, such as share knowledge, ideas, news, meetings, goals etc., of the organization internally i.e., with the staff, colleagues, workers, etc., within the departments, whereas in spokesperson role, the manager shares information of organization to outside his department or organization. He defends organization’s interests and image in public, conferences, media, etc., and acts as a representor.

What Are Managerial Roles?

Managerial roles are those specific characters, behaviors, habits and actions which are performed by managers while doing managerial works such as Interpersonal, Informational and Decisional Roles.

1. Interpersonal (Includes Figurehead, Leader And Liaison)

When there is an interaction of managers with people working in the organization internally or externally such as communication with them, build relationship with them, lead and motivate them, represent the organization in ceremonial events, etc. Managers must have, effective communication skills, leadership skills, motivation skills and collaboration skills to perform such kind of role to achieve organizational goals.

2. Informational (Includes Monitor, Disseminator And Spokesperson)

When the manager creates, receives and spreads the information of the organization internally and externally such as scanning the external environment to find information, representing the organization in a conference, meeting with subordinates to inform about top management plans, etc.

3. Decisional (Includes Entrepreneur, Disturbance Handler, Resource Allocator And Negotiator)

When the manager takes actions based on the set plans and goals to achieve desired results such as make a contract for sales of goods or services to increase sales revenue, resolve conflicts, distribute resources efficiently and effectively and make negotiation with companies for business growth and expansion, etc.

What Is Disseminator Role

In this role, the manager spread the company information to his subordinates, coworkers and staff both verbally and non-verbally. Such information may be related to a specific goal, process of solving issues, creating a new plan, announcing a meeting to discuss working performance, etc. For example, sales manager called a meeting of his sales team to disclose the sales strategy to increase sales in local market. In this meeting, the manager tells the action plans to be implement to increase sales. Problems relate to making sales and their solutions are also discussed.

In performing this role, the manager should effectively communicate the message to managerial and non-managerial employee, so that each audience clearly understand the message and pursue it.

What Is Spokesperson Role

The manger, as a spokesperson, should effectively present and communicate the organization’s message to general public through media, press conferences, annual general meeting, Interviews, etc., and represents the organization’s image with his speech. He should inform to world community about the organizational objectives and goals, its achievements, mission, a vision, etc., clearly and protect its interest. For example, if the organization is launching a new product or service, then tell them what are the benefits that will be available to customers and whole society when they use this product or service.

The options B, C and D are wrong options of this multiple choice question.

The option E is incorrect choice here as it is related with resource allocator (efficient distribution of organizational resources to suitable and right persons to achieve desired outcomes) and negotiator roles of managers.

The option F is also wrong choice as it is related with Figurehead and Leader roles of managers.

The choice G is also not true as it is related with Monitoring role of a manager.

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