The Measure Of The Appropriateness Of The Goals Selected By Management For The Organization And The Degree To Which The Organization Accomplishes These Goals Is Known As _____.

The Measure Of The Appropriateness Of The Goals Selected By Management For The Organization And The Degree To Which The Organization Accomplishes These Goals Is Known As _____. A. efficiency B. task management C. effectiveness D. diversification E. differentiation

Answer Of MCQ | What Is Effectiveness (E), Its Advantages And How To Improve It By A Manager Working In An Organization

The correct option of this multiple question (mcq) is C, as in Effectiveness, the manager compares the actual results or organizational goals with the set results or targets or organization goals, the organization wants to achieve or in other words how well the organization achieved the set goals or end results is effectiveness.

Effectiveness Formula:

Effectiveness equation is used to calculate it as shown below:

Effectiveness  =  Actual Or Achieved Results / Set Results Or Goals X 100

Example: Let’s suppose the company’s top management set target of 100 sales within a month for sales manager. At the end of the month, he made 90 sales. What is the Effectiveness in percentage?

Here we are given:

Achieved Goal = 90 sales

Desired Outcome / Set Goal = 100 sales

As we know:

Effectiveness = Achieved Results / Set Results Or Goals X 100

 By putting the values in Effectiveness equation, we have:

Effectiveness = 90 / 100 X 100 = 90%

 So, the sales manager achieved 90% of the set goal.

 High And Low Effectiveness

High effectiveness means that the company achieves their set targets successfully while Low Effectiveness means that the company fails to achieve its set goals and far behind it.

Advantages of Effectiveness

1. Improvement in Performance

When the manager achieves the set goals, it increases his work performance and its team members. It encourages them to quickly meet the targets and get desired outcome. For example, a sales manager working with his team members get the targeted sales, boost their morals and encourage them to show better performance on the next time.

2. Increase In Productivity

When the people working in an organization work effectively, the productivity will increase. The targeted production level, targeted sales, etc., will achieve which increases profitability of the business to gain the confidence of investors to invest in the business due to higher profitability. This will also helpful for the organization to grow its business.

3. Build Better Customers Relationship

When the customers get response from the Customer Care Representatives or Customer Service Representatives of the company, their orders are delivered as they asked, their problems are listened and solved, their suggestions are appreciated, then it builds a better customer relationship. They feel happy, joy and satisfaction on such customer service. It is a better customer experience for them. In this way, the Management can attract more customers to be get connected with the company.

How To Improve Effectiveness

1. Training & Development

Managers, employees and team members should be trained by organizing workshops, training sessions to develop a team who performed effectively to achieve desired results.

2. Learn from Mistakes

Managers should learn from past mistakes to achieve the set goals by making evaluation, get suggestions and then take corrective actions. For example, a sales manager identifies the causes of failures of previously failed plans to achieve 100 sales within a month. The target may be not achieved due to some of inexperience team members. Train these team members and then try to achieve the set targets of making 100 sales within a month.

3. Use of New Technology System

By using new and updated technology system, the manager can enhance its working performance to get excellent results. Use of advance tools such Artificial Intelligence (AI), cloud computing, etc., can improve organization work effective in achieving organizational results

The options A, B, D and E options of this mcq are incorrect choices here.

Final Thoughts:

A manager should try his best to get desired results but remember the results are in the hands of Allah, so always prayer for the best.

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