The Manager’s Most Basic Responsibility Is To Focus People Toward Performance Of Work Activities To Achieve Desired Outcomes. What’s Your Interpretation Of This Statement? Do You Agree With It? Why Or Why Not?

Yes, I totally agree with this statement because the primary and main purpose of a manager’s job is to work with people, whether they are subordinates, team members or staff, to manage them well and help them in improving their working performance to achieve desired outcomes, which are organizational goals & objectives.

Roles & Responsibility Of Managers In Improving The Performance Of People To Achieve Desired Outcomes

1. As A Planner

The manager as a planner should set the goals and make strategies to achieve these goals. He provides the steps or roadmaps, which are to be followed by subordinates, to get targeted goals on time. For example, the planning to complete 1 year project from workers are designed so that each worker performs his duty on scheduled time.

2. As An Organizer

He must assign tasks to subordinates according to their skills and roles. Decisions should be made to arrange tasks to help the people to complete their working activities within their limits and work as a unit to achieve organizational goals. For example, an office boy is responsible for office routine tasks such as deliver office files, meals, drinking water, etc., to staff on time.

3. As A Leader

He also acts as a leader to guide, motivate and encourage their subordinates’ working performance to get desired results.  For example, if an employee is new one, then guide and encourage him in performing his routine tasks.

In case of good group work done by team members, he motivates them or in case of difficult time, he leads the team from the front to achieve common goals.

4. As A Controller And Monitor

He must control the activities of his subordinates by implementing proper control systems. For example, he may use reward system for performance measurement, so that people working in an organization get rewards for achieving better results for the organization. On the other hand, punishments (not given bonuses, incentives, compensations, benefits, etc., or may be fired off in case of consistent poor performance) may be given to employees.

During the working activities of the employees, he can visit their job places to check and monitor their performances. He should appreciate them on their good going working activities. This step increases their morale and helps them to carry on such performance to achieve targets on time.

The manager monitors the performance of the employees through daily reports, so that improvements can be made to the working performance of employees. He evaluates the actual performance by comparing it with set performance & goals, so that improvements must be made to achieve desired outcomes for the organization.

5. As A Problem-Solver

He must solve the problems of his subordinates during working activities. For example, if the workers need a new machinery for factory works, then he should provide this machinery to them for the smooth flowing of work.

6. As A Communicator

The manager must communicate with his subordinate for conveying the messages of the organization for the smooth flowing of the business activities. There should be no communication gap between him and his subordinates. For example, a manager may communicate the plan of today to the workers, that is “to work on the designing of the furniture”, as approved by the top management.