Communication Through The Internet And Social Media In An Organization

Communication Through The Internet And Social Media In An Organization | Question Answer
Due to Internet technology such as wireless networks, Wifi, etc., the communication quickly and effectively flows from one place to another unlike traditional ways such as sending letters by post, visiting to another city by road, etc., to transfer information to a person.

Now, the communication in an organization can be effectively flowed by email, video conferences, online meetings, chat, AI tools, social media such as Facebook, YouTube, Instagram, Pinterest, X, etc., mobile devices, cable networks, etc. So, the technology is changing the way we live, behave, operate and work in organization.

Following are the advantages of using internet technology and social media in an organization related to communication flowing in an organization both internally and externally.

1. Work From Anywhere

Now, the manager work from their own place due to connectivity of internet provided to communicate quickly and effectively with team members and employees. They use laptops, android, iPhone, iPad devices, video streams, etc., to connect with each other to communicate business messages effectively.

2. Collective Work

They can easily operate collective work by sending emails, chat messages about work projects. They can share their ideas and suggestions also to improve working performance. They better know about the working operations, which increases their performance. The flow of communication in such a better and effective way helps in building coordination and trust among them to complete task efficiently and effectively to achieve organizational objectives & goals.

3. Online Sales & Purchases

The company can sale its products to customers and purchase goods / products from vendors online. They can contact through emails, phone numbers shown on the official websites of suppliers & vendors. The customers can contact the company through official websites and social media pages such as Facebook, Instagram, Pinterest, etc., and make sales by placing an order online.

4. Solve Problems Online

The organization can solve customers problems they are facing when buying, placing orders, wrong deliveries of products, etc., online. The customers can send any query to given emails or contact through official social media pages and can resolve their problems. They can also complain about the poor performance of sales department.

5. Build Partnership Networks

The company can also build strong partnership with big companies in the same industries through internet. The company connects globally with the international companies to work together to grow the market and increase the business growth. The company offers its strategic plans to such big companies to make partnership networks. This becomes easy only due to the communication takes place through internet. In this way, the company can expand its business and make access its products to new customers in the international markets.

6. Connect With Digital Markets

The organization can communicate with any customer in the digital market run through internet. The manager can announce special news, product information, future planning, etc., in the digital markets such as Amazon, eBay, etc., The customers get information about new product features, prices, quantity of products, etc., on these digital markets and can place an order online.

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