Which Skills Enable A Person To Influence Others To Change Their Minds Or Behavior?

Which Skills Enable A Person To Influence Others To Change Their Minds Or Behavior? A). Reading B). Persuasion C). Writing D). Speaking
The correct option of this multiple choice question (mcq) is (B), as this is the definition of persuasion skill which should be possessed by a manager working in an organization.

For becoming a good communicator, the manager should need to improve four (4) types of skills which are described below:

1.Persuasion Skills (PS)

These skills enable a manager to communicate the message to audience effectively by emphasizing the importance points in order to influence them to change their minds or behavior. To influence others, the manager focuses on certain course of actions and their benefits if these actions are implemented successfully for completing the work tasks. For example, the manager asks to certain employees that if they meet the targets then they are promoted and their salaries will be doubled. They words can influence their minds and behavior and they change their minds to leave their jobs and now these certain employees perform their work tasks with more efforts and commitments than the previous one when they perform the work tasks in a usual and ordinary way.

Due to persuasion skills, the manager is able to get leader quality as he can influence, motivate and inspire others to change the work environment. For example, giving presentation by a manager on the important work tasks to be performed in the next week is his speaking skill presented in front of audience to convey the message effectively.

2. Speaking Skills

These are related with the communication of information and ideas by talking so that the audience will understand the meaning of the message. The manager should pronounce the words clearly. Also, he can use simple words which is understandable for the audience in order to convey the message effectively.

With practice regularly, speaking skills can be improved by the manager working in organization.

By making presentation, the manager better knows work activities and uses the employees to perform well during work activities.

3. Writing Skills

Communication of written text, which does not include spelling and grammatical mistakes and easy to understandable, to the audience effectively.  For example, memos, letters, reports, etc., show the writing skills of the manager if these are well written, understandable and free from any spelling & grammatical errors.

The manager should check the written documents for spelling & grammatical errors before sending the documents to another person. He should make sure that the written words are correct in spelling. For example, if there is a spelling mistake in a sentence, then it should be corrected before sending to any person working in the organization.

To check a document free from spelling & grammatical mistakes, he need proofreading for the accuracy of sentences and paragraph, so that effective written communication can be taken place among team members.

4. Reading Skills

These skills show that the manager is able to effectively read the words, sentences, or paragraph written in work related documents such as memos, reports, notices, etc., He should be able to read the office documents with accuracy and timely in order to communicate the message effectively to the targeted audience. For example, during working hours, the manager may need to read memos, letters, reports, minutes of meeting, etc., to understand the message and then decides the future plan accordingly.

Conclusion

So, we can say that, for becoming a good communicator and a leader, the manager must possess these skills as these are required in today business world to effectively connect the organization with the employees, customers, partners other stakeholders.

Comments

Post a Comment

Popular posts from this blog

A(N) ______ Skill Is The Ability To Perform A Specialized Task That Involves A Certain Method Or Process.

Image
What Are Technical Skills? | Answer of MCQ The correct answer of this multiple choice question is (C) as Technical Skill (TS) are hard skills which require specialized knowledge in the specialized area such as analysis of financial statements, is a skill which require special knowledge of accounting data and understanding of financial statements, an auto mechanic requires skill to repair auto parts, etc. Other Examples Of TS (i). Managing human resources is also a technical skill which require proper training sessions to enable a human resource manager to learn how to select, recruit, train and reward & punish employees and use them efficiently and effectively to achieve organizational objectives & goals. He can select the right candidates for the right positions which is beneficial for both employees and the organization. The selected candidates, who possessed necessary technical skills, help the organizational departments by doing professional works efficiently and effective...
Read more

What Are The Potential Advantages And Disadvantages Of Using A Group To Make Decisions?

Image
Here we discuss the potential advantages and disadvantages of using a group or team to make quality decisions which a manager needs to achieve common objectives & goals. Advantages Of Group / Team Decisions 1. Availability of Information In a group or a team, each member shares his own knowledge, experience, ideas, opinions, suggestions, etc., to solve the problem. For example, to reach a decision on how to increase sales of the company, some members say that we should lower the price and improve the quality. Some team members may say that we need to design new packages of the products. In this way, the manager has alternatives solutions to identified problem and finally, can make the quality decision. 2. Different Perspectives And Approaches When making a decision using a group or team, each member shares his own perspectives and approaches to solve a particular problem. For example, in order to grow the new business, one person approach may be to increase sales, other may be to h...
Read more

Verbal Intonation Refers To How Loud The Speaker Speaks | T&F

Image
This statement is false as Verbal Intonation (VI) is not limited to volume of voice but it also includes the tone and pitch of voice of the speaker. The speaker gives emphasis in his speech’s words to convey the meaning of message effectively to the target audience. For example, when manager says in his meeting with members In Shaa Allah, Surely, we meet tomorrow at 9:00 AM, then, he emphasis the importance of tomorrow meeting through intonation that we will try our best to reach at 9:00 AM for meeting if there is a Will of Allah (God). Advantages of Verbal Intonation Verbal intonation is a form of verbal communication and it has following advantages: 1. Successful Job Careers A person with lower-pitched voices in call center job tend to be more successful in making contacting, engaging and making sales than a higher-pitched voices. If an employee speaks more politely when dealing with customers such as in answering their questions and solving their problems, then the more he will conv...
Read more